Data Security Practices
Putting security first
Sager AI is built from the ground up to safeguard your data.
Fully Secure
The Sager.ai platform is built on a completely secure architecture of AWS and hosted only in the USA.
End-to-End Encrypted
By default, all data is encrypted at rest and in transit for all our customers.
100% Private
No customer data is ever commingled, with unique instances for every client.
Protected
Your data is protected using key management services with strong audit logs.
Access
Only authorized people have access to Sager.ai data using features like Single Sign-On.
Tokenized
All sensitive data is encrypted and tokenized before running any machine learning on it.
Data Classification Matrix
| Sensitivity | Access | Encryption | |
|---|---|---|---|
| Original CRM Data |
Confidential |
Designated Sager.AI employees only, using a third-party sync service. |
At rest and in transit |
| Original NPS/CAST Data |
Confidential |
Designated Sager.AI employees only |
At rest and in transit |
| Customer Interactions |
Sensitive |
Designated Sager.AI employees only |
At rest and in transit |
| ML Predictions |
Sensitive |
Designated Sager.AI employees only |
At rest and in transit |
| ML Annotations |
Sensitive |
Designated Sager.AI employees only |
At rest and in transit |
| Product Usage Data |
Sensitive |
Designated Sager.AI employees only |
In transit |